After-sales services 售後服務

Freely Adjust your ring size

We understand that diamond ring mostly treated as a surprise gift that buyer may not able to calculate the receiver’s finger size accurately; therefore, customers who bring along the ring with the certificate (if needed) and the receipt can enjoy the benefit of freely adjust your ring size service one time.

我們明白到鑽石戒指在好多時都是一份驚喜的禮物,所以購買者未能準確知道所需的尺寸,客人只需帶同鑽石戒子,鑽石證書(如適用)及Halu 的單據,可享有一次免費改戒指圈優惠。

Rings
Cool Ring Design

Freely Text carving

Halu provide the freely text carving service. Different options of fonts that make your ring more unique and special.

Halu 提供免費戒指圈刻字服務,以及有多種字體可供選擇。盡顯您的心思,令所購買之產品更有紀念價值及更獨特!

Lifelong Warranty

Customers who bring the ring to our store can enjoy the free ultrasonic cleaning services, free diamond inlay checking service after sales. HALU will only charge the repair cost if the product damage by wear and tear.

在購買了後,歡迎各位客戶隨時光臨為們的門市,我們提供免費超聲波清潔服務,免費檢查戒指鑲嵌狀況。如產品是由於佩戴而造成的損壞,HALU 承諾亦只會收取成本價為客人修復。

Feather Necklace
Cool Ring Design

Free light box 

免費附送燈盒

A Light box is attached when customers purchase diamond ring. Diamond is more shining and eye-catching under the light.
在購買了後,每個鑽石戒指都會附送燈盒,鑽石在燈的照耀下,鑽石更閃耀奪目。

Let us know what you need and we’ll do our best to assist you.

here is the deal

為保障顧客的消費利益,和確保顧客在購買前對我們有100%的信心,我們作出以下保證

To ensure that customers have 100% confidence in the purchase, we are making the following guarantees:

QUALITY SELECTED JEWELLERY

Feature Subtitle

我們提供的所有鑽石均是證書鑽石,都具有著名國際機構認可證書,主要是由GIA(Gemological Institute of America)和IGI(International Gemological Institute)兩所最廣為人知的獨立鑒定機構驗證。

LICENSED

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我們是一家在香港註冊成立的珠寶公司(香港商業登記署註冊),受香港所有的相關法律規管。我們每一顆鑽石都由國際機構認可,全屬天然美鑽。

after-sales service

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所有在 HALU 售出的鑽石首飾都是高品質及高要求的,在客人收貨之前,HALU 都會作嚴格的品質檢查,務求令客人買到是一件優質的產品。如果顧客在購買後有任何疑問或需要幫助,顧客可以隨時再與我們聯繫,憑著發票號碼,我們將為您提供全面的售後服務。

1 Year Warranty

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30 Day Guarantee

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Accurate and Honest

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Award-Winning

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24/7 Phone Support

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In Depth Market Knowledge

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Environmentally Friendly

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Free Phone Consultation

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Satisfaction Guaranteed

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Professional Approach

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Personalized Attention

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On Time or Your Money Back

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National Standards

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Locally Owned

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Family Business

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Credit, Cash, Check Accepted

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Competitive Pricing

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Let us know what you need and we’ll do our best to assist you.

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